jiliasia app – Privacy Policy

1. Data We Collect

When you register and use jiliasia app, we collect the following categories of information:

• Account information: Your name, email address, date of birth, and any other details submitted during registration or account verification.
• Payment and transaction data: Records of deposits and withdrawals processed in Philippine Peso (₱ PHP), including transaction timestamps, amounts, and the payment channel used. We do not store full card numbers or sensitive authentication credentials — these are handled by third-party payment processors.
• Device and browser data: Your IP address, browser type and version, operating system, and device identifiers collected automatically when you access the platform.
• Usage data: Pages visited, game sessions accessed, time spent on the platform, clicks, and navigation patterns. This data is used to understand how the platform is used and to identify technical issues.
• Cookies and tracking data: Session identifiers and preference cookies placed on your device during a browser visit. See Section 3 for more detail on cookie usage.

2. How We Use Your Data

The personal information collected by jiliasia app is used for the following purposes:

• To create and maintain your registered account and verify your identity when required.
• To process deposits, withdrawals, and account balance transactions in Philippine Peso.
• To provide access to the platform's game categories — slot online, live casino, and fish game — and to record session history for account management purposes.
• To communicate with you about account status, transaction confirmations, and support responses. We do not send unsolicited commercial messages.
• To detect and prevent fraudulent activity, unauthorised access, and violations of our Terms and Conditions.
• To analyse platform usage patterns and improve the overall user experience, including interface performance and mobile compatibility for Philippine users.
• To comply with legal obligations applicable in the Philippines, including record-keeping requirements related to financial transactions.

We do not use your data to make automated decisions that significantly affect your account status without human review.

3. Cookies and Tracking

jiliasia app uses cookies — small text files stored in your browser — to maintain your login session, remember display preferences, and analyse how the platform is used. Cookies do not contain your password or payment credentials.

The platform uses the following types of cookies:

• Session cookies: Temporary cookies that keep you logged in during a browser session. These are deleted when you close your browser.
• Functional cookies: Store preferences such as language or interface settings between visits.
• Analytics cookies: Collect anonymised data about page visits and user flow to help us identify performance issues and improve navigation.

Most modern browsers allow you to block or delete cookies through browser settings. Disabling session cookies will prevent you from staying logged in and may affect platform functionality. Analytics cookies can typically be blocked without affecting core platform use.

4. Data Storage and Security

Your account data and transaction records are stored on secured servers. Access to personal data is restricted to authorised personnel who require it to operate the platform or respond to support requests.

We apply standard security measures including encrypted data transmission (HTTPS) for all platform pages, access controls on internal systems, and regular reviews of data handling processes. While we take data security seriously, no online platform can guarantee absolute protection against all threats. You are responsible for maintaining the confidentiality of your own login credentials.

Transaction data relating to financial activity in Philippine Peso is retained for as long as required by applicable Philippine regulations. Account data is retained while your account remains active. If you request account closure, personal data may be retained for a defined retention period to satisfy legal or audit obligations before being deleted or anonymised.

5. Third-Party Data Sharing

jiliasia app does not sell your personal information to third parties. We may share limited data with trusted third-party service providers in the following circumstances:

• Payment processors: To facilitate deposits and withdrawals in Philippine Peso. These providers receive only the transaction data necessary to complete the payment and are bound by their own privacy and security obligations.
• Analytics providers: Anonymised usage data may be shared with analytics services to help us understand platform performance. This data does not identify individual users.
• Legal authorities: Where we are required by law, court order, or regulatory instruction to disclose information, we will comply with such obligations. We will notify you where legally permitted to do so.

Any third-party service provider engaged by jiliasia app is required to handle data in a manner consistent with this Privacy Policy and applicable data protection principles.

6. Your Rights as a User

As a registered user of jiliasia app, you have the following rights with respect to your personal data:

• Access: You may request a summary of the personal data we hold about your account by contacting support.
• Correction: If any of your account details are inaccurate or out of date, you may request a correction. Some fields can be updated directly through your account dashboard.
• Deletion: You may request deletion of your personal data. Note that certain information — particularly transaction records — may be retained for legal compliance purposes even after a deletion request.
• Withdrawal of consent: Where data processing is based on consent, you may withdraw that consent at any time by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to that withdrawal.

To exercise any of these rights, contact the support team at [email protected]. Requests will be handled within a reasonable timeframe.

7. Protection of Minors

jiliasia app is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that a user under the minimum age has registered an account, that account will be suspended and any associated data will be deleted as promptly as possible.

If you believe a minor has registered on the platform, please contact support immediately at [email protected] so the matter can be investigated and resolved without delay.

8. Policy Updates and How to Reach Us

jiliasia app may update this Privacy Policy periodically to reflect changes in data practices, legal requirements, or platform operations. The revised policy will be published on this page with an updated date. Continued use of the platform following publication of changes constitutes your acceptance of the updated policy. We recommend checking this page occasionally to stay informed.

If you have questions about this Privacy Policy, how your data is handled, or wish to exercise your data rights, contact the support team:

Email: [email protected]

For general platform guidance, visit the FAQ page. For information about account usage rules, see the Terms and Conditions.